About Certainly Wood, Inc.
- Our veneers are raw, unspliced, not backed or prefinished.
- Photos are representations only—please contact us for specific availability.
- Widths and lengths vary just as individual logs vary.
- Sheets are sold full length, not cut to size.
- Prices are per square foot and subject to our discounts.
- Please call us to place an order - only requests for information can be submitted online.
- Unless specified otherwise, the thickness of our veneers is approximately 1/50" (0.02") to 1/42" (0.024") thick. To help visualize this thickness, we created a Veneer Thickness Comparison graphic. Click on the image below to view a larger version.
Please read the "Ordering" section below before placing your order.
Phone: 716–655–0206
Fax: 716–655–3446
Prices and availability are subject to change without notice.
Ordering
- We accept written, FAX or phone orders. Payments are by money order, check, VISA, Discover, MasterCard, or American Express.
- COD orders are accepted.
- You may obtain quotes, send or receive photos or correspond with us via e-mail, but do not e-mail orders with credit card numbers.
- When inquiring about a specific item from the website, please note the ENTIRE product code of the item. For example: WS M ANIGRE 501 (not just the number 501). This will help the sales team know exactly which veneer you are referring to.
- Open accounts are available to qualified, regular customers. Ask our credit department for an application.
- Prices, shipping and inventory subject to change without notice!
Shipping
- UPS is our main carrier for all orders. If you have a UPS account, please provide your account number at the time of sale and all shipping charges will be billed to your account. If you don't have a UPS account, we will use our negotiated rates with UPS and bill them to your final order.
- UPS COD is available at $17.50 per order. There is no COD service to Canada or other foreign countries.
- You may also request that we use FedEx (with or without an account) or the US Postal Service for your order. All applicable charges will be billed to your final order.
- Orders too large for standard shipping will be sent in a crate by LTL service. If you have an account with a preferred LTL carrier, please provide that information at the time of sale. If you don't have an LTL account, we will use our negotiated rates with LTL carriers and bill them to your final order.
UPS Ground Transit Days from Certainly Wood
Customer Satisfaction
- We strive for complete customer satisfaction. If your order does not meet your expectations, please return your order in its entirety and original condition within 20 days. We will exchange it or credit your account.
- NO returns accepted after 20 days! We do not refund shipping.
- Any materials being returned must be securely packaged and taped. A copy of the sales receipt or invoice with a request for exchange or credit must be enclosed. You may ship the package insured and prepaid via UPS, FedEx or US mail.
- Uninsured returns may result in loss of value due to damage in return shipment.
Limitations of Liability
- Wood is a natural product with many complex and varied properties. The customer assumes full liability for all conditions arising out of the use of our products and is responsible for knowing these properties and their impact before ordering.
- Photographs are representations only. The actual wood has natural variations.
- Under no circumstances will Certainly Wood be liable to any party for any direct, indirect, special, incidental, consequential or other damages based on any use of any of our products, including, but not limited to, lost profits or business interruption even if Certainly Wood has been specially advised of the possibility of such damages.
- Certainly Wood shall not be liable in any way and assumes no responsibility for the final suitability of our products for any intended purpose, nor for any health conditions or accidents that arise during use of our woods.
- MSDS sheet available upon request or on our Downloads page.