Our History
About Us
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Can we help you?
Popular Questions
Please read the “How Do I Place An Order?” section below before placing your order.
- UPS is our main carrier for all orders. If you have a UPS account, please provide your account number at the time of sale and all shipping charges will be billed to your account. If you don’t have a UPS account, we will use our negotiated rates with UPS and bill them to your final order.
- UPS COD is available at $20 per order. There is no COD service to Canada or other foreign countries.
UPS Ground Transit Days from Certainly Wood
- You may also request that we use FedEx (with or without an account) or the US Postal Service for your order. All applicable charges will be billed to your final order.
- Orders too large for standard shipping will be sent in a crate by LTL service. If you have an account with a preferred LTL carrier, please provide that information at the time of sale. If you don’t have an LTL account, we will use our negotiated rates with LTL carriers and bill them to your final order.
- We strive for complete customer satisfaction. If your order does not meet your expectations, please return your order in its entirety and original condition within 20 days. We will exchange it or credit your account.
- NO returns accepted after 20 days!
- We do not refund shipping.
- Any materials being returned must be securely packaged and taped. A copy of the sales receipt or invoice with a request for exchange or credit must be enclosed. You may ship the package insured and prepaid via UPS, FedEx or US mail. Uninsured returns may result in loss of value due to damage in return shipment.
- We accept written or phone orders. Payments are by money order, check, VISA, Discover, MasterCard, American Express or PayPal.
- COD orders are accepted.
- You may obtain quotes, send or receive photos or correspond with us via e-mail, but DO NOT EMAIL ORDERS WITH CREDIT CARD NUMBERS.
- When inquiring about a specific item from the website, please note the ENTIRE product code of the item. For example: WS M ANIGRE 501 (not just the number 501). This will help the sales team know exactly which veneer you are referring to.
- Open accounts are available to qualified, regular customers. Ask our credit department for an application.
- Prices, shipping and inventory availability subject to change without notice!
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Our Mission
Our Mission Is To Make Technology Accessible To Everyone.
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Our Team
Meet The Founders
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Jim Carroll
Sales
Patricia Griffin
Product Developer
James Holtzman
Sales Director
Our Sales Team
Providing exceptional wood veneers for discerning craftsmen
Our Sales Team
Providing exceptional wood veneers for discerning craftsmen
Top Brands
Want To Take Cycling To
The Next Level?
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Testimonials
Customers Love Us
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Mary Boyles
Syracuse, NY
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Jimmy Chance
Chicago, IL
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Edward Smith
San Francisco, CA